Privacy Policy
What we collect, why, how long we keep it, and what you can ask us to do with it.
Last updated 28 August 2026
Who this covers
This page covers this website, the dashboard you sign in to, and the app running inside your booths.
What you give us
When you buy a plan we ask for your name, email address, phone number and business name. We need them to create your account, to send you the receipt and the welcome email, and to reach you about your subscription.
While you use the dashboard we hold what you put there: your booths, your frames, your staff accounts and your session records.
Payment details
We never see your card or bank credentials. Payment runs through our payment provider over QRIS; what comes back to us is the order reference, the amount and whether it succeeded.
Photos taken at your booths
Photos are stored against your account and shared with your guests through a gallery link. They are kept for the retention period of your plan and removed after that. If you reach your storage allowance sooner, the oldest are removed first.
We do not use your guests' photos for anything other than providing this service to you. They are not used for advertising, and they are not sold.
This website
This site sets no cookies. Your language choice is kept in your browser's own storage and never leaves it.
If we run conversion analytics, the events carry only which plan and billing period were chosen. Nothing you typed is ever sent to them.
Email we send you
Transactional email only — the welcome message with your password link, receipts, and notices about your subscription ending. These are sent through an email provider on our behalf.
Who else sees your data
Our payment provider, for taking the payment. Our email provider, for sending the messages above. Our hosting and storage providers, for running the service at all.
Nobody else. We do not sell your data and we do not share it for anyone else's advertising.
How long we keep it
Guest photos: the retention period of your plan, or sooner if your storage allowance is reached.
Account and business data: while your account exists. Payment and order records are kept longer where accounting rules require it.
What you can ask for
A copy of what we hold about you, a correction, or deletion. Email us and we will deal with it.
If you ask us to delete an account, the booths attached to it stop working — that is what deletion means here, and we will say so before doing it.
Changes to this policy
Changes appear here, and the date at the top of this page changes with them.
Questions about this page: halo@onceuponatime.id